Not sure if you've already claimed your Google listing?
Does this sound foreign to you?

Don't worry, claiming your Google listing is pretty simple, and absolutely necessary when it comes to getting more Google reviews.

First you want to start by searching for your business using Google search. You should see your business listing pop up on the right hand side of search results.

 Your Google reviews are what's populated within your GMB listing on the right hand panel of search results on desktop, and one of the first things people see when searching for you on their cell phones.

Not only is your Google listing important for people looking for your basic business information, it also serves as the first impression for people learning about your credibility and reputation. 

For many people searching online, your Google reviews may be the only reason they choose you or your competition.

Whether you're dominating Google reviews, or haven't even claimed your listing yet, the information on this page is your definitive guide to taking control of your Google reviews and getting more Google reviews in the process.  

Versions look like this:
Desktop Search
Desktop Map
Mobile Map

93% of consumers say online reviews have an impact on their purchase decision. (Podium)94% say an online review has convinced them to avoid a business. (Review Trackers)
87% of people have or are willing to write a review of a business – only 13% say they never would. (Sitejabber)
When considering a new business, 91% of people think reviews are important enough to sway their purchasing decision. (Sitejabber)
37% of people read more reviews during COVID-19 compared to a ‘normal’ year. (Sitejabber)
79% of people trust online reviews as much as personal recommendations. (BrightLocal)
83% of Gen Z and millennials trust online reviews as much as personal recommendations. (Sitejabber)
The higher the consumer’s income level, the more likely they are to trust online reviews more than personal recommendations from friends or family. (Sitejabber)
54% of shoppers won’t choose a business with fewer than 4 stars. (BrightLocal)
A review rating increase of 0.1 could boost your conversion rates by 25%. (Uberall)
86% of consumers only look at reviews from the past three months, 73% say customer reviews must be from the last month, and a huge 50% only take into account reviews from the past two weeks. (BrightLocal)
To trust a business, 78% of people need to see that they have at least 100 reviews. (Sitejabber)
80% of people believe they have read a fake review in the last year, with 46% saying they’ve spotted multiple. (Sitejabber)
84% of consumers are more likely to use a business if they respond to reviews. (Sitejabber)
80% of people expect reviews to be responded to within 2 weeks. (Sitejabber)
A personalized response can bring back 51% of your customers who had negative experiences. (Sitejabber)

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